Privacy Policy — Thenee

At Thenee, operated by Aadyash Technologies Private Limited, we are committed to protecting your privacy and personal data.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, profile details, and account credentials. For Helpers, we may also collect identity verification (KYC) information, payout details, and related compliance information. We also collect task activity, wallet and transaction records, support communications, and basic device or usage data needed to operate and secure the platform.

2. How We Use Your Information

We use your information to operate the platform, match Consumers and Helpers, process transactions, manage escrow and payouts, prevent fraud or abuse, improve service quality, provide customer support, and comply with legal or regulatory obligations.

3. Data Sharing

We do not sell your personal data. We may share limited information with trusted third-party service providers that help us operate the platform, such as payment providers, KYC or identity verification providers, hosting or infrastructure providers, notification providers, and security or analytics tools, only where reasonably necessary.

4. Data Security

We use appropriate technical and organisational safeguards, including secure infrastructure, access controls, and other protective measures designed to reduce the risk of unauthorised access, disclosure, or misuse of your data.

5. Data Retention

We retain data only for as long as reasonably necessary for operational, legal, financial, fraud prevention, security, and dispute resolution purposes. Certain financial, transaction, audit, or compliance records may be retained even after account deletion where required by law or legitimate business needs.

6. Account Deletion

Users can request account deletion through the app or through our published account deletion support flow. When an account is deleted, personal data is removed or anonymised where appropriate, access is disabled, and certain limited records may still be retained for legal, financial, or security purposes.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data by contacting us.

8. International Processing

Depending on our service providers and infrastructure, your data may be processed or stored in jurisdictions outside your immediate location.

9. Updates

We may update this Privacy Policy from time to time. The revised version will be reflected by the updated "Last updated" date.

10. Contact

For privacy-related questions or requests, contact us at support@thenee.app.